Privacy Policy

Last updated: 27-07-2026

This Privacy Policy explains how Rudraksha Raksha Private Limited, which owns and operates [https://rudraksharaksha.com] (“Rudraksha Raksha”, “we”, “us” or “our”), collects, uses, shares and protects your personal data when you use our website. We handle your data in keeping with the Information Technology Act, 2000 and its rules, and the Digital Personal Data Protection Act, 2023. Please read it together with our Terms & Conditions and other policies.

Your consent

By using our website, you confirm that you have read and understood this policy and agree to how we handle your data. Where the law requires your consent for a particular use, we ask for it, and you may withdraw that consent at any time. If you do not agree with this policy, please do not use the website.

What we collect

Information you give us

When you buy, create an account, book a consultation or contact us, we collect details such as your name, billing and shipping address, email, phone number and payment information. If you book an astrology consultation, you may also share birth details for that purpose.

Information we collect automatically

When you visit the website, we collect certain device and usage information, such as your IP address, browser type, operating system, time zone, the pages and products you view, and how you arrived at our site. This helps us keep the website secure and improve it.

How we collect it

• Cookies, small files on your device that remember your preferences and cart. You can manage or disable them in your browser.
• Log files, which record actions on the site, such as IP address, browser and time stamps.
• Web beacons, tags and pixels, which help us understand how the site is used.

Why we use your information

• To process and fulfil your orders and bookings, including payment, shipping and confirmations.
• To communicate with you about your orders, consultations and enquiries.
• To screen orders for fraud or risk.
• To send you offers, updates and newsletters where you have agreed or where the law allows, which you can opt out of at any time.
• To understand and improve our products, services and website, including through anonymous, aggregated statistics.
• To publish reviews or content you have chosen to make public, which we may also feature elsewhere.

When we share it, and with whom

We do not sell your personal data. We share it only where needed to run our business, for example with:

• Payment gateways, to process your payment securely.
• Courier and logistics partners, to deliver your order.
• IT, analytics and marketing service providers who work on our behalf.
  

These partners may use your data only to perform their task for us, and are bound to keep it confidential. We may also disclose data where the law requires it, to respond to a lawful request, or to protect our rights.

Payment security

Payments are processed through reputed third-party gateways under their own security standards. We do not store your full card details on our servers.

How long we keep it

We keep your order information for as long as needed to fulfil your order and to meet our legal, accounting and tax duties. You may ask us to delete it at any time, subject to those duties.

Keeping your data safe

We apply reasonable security practices to protect your data against unauthorised access, alteration, disclosure or loss. No method of transmission or storage is ever completely secure, however, so we cannot promise absolute security.

Your rights over your data

Subject to the Digital Personal Data Protection Act, 2023, you may:

• Ask what personal data we hold about you.
• Ask us to correct or complete inaccurate data.
• Ask us to erase your data, subject to our legal obligations.
• Withdraw a consent you have given, at any time.
• Nominate someone to exercise your rights if you are unable to.
• Raise a grievance about how your data is handled.
  

To exercise any of these, please use the contact details at the end of this page.

Marketing and newsletters

• Subscription is optional, and you can unsubscribe from any email using the link it carries.
• We aim to send only a few newsletters a month.
• New subscribers may be asked to confirm their email through a link, to complete the subscription.
• We may remove subscribers who register with false details or breach our terms, and we never sell or publish your email.

Cookies and Do Not Track

You can control cookies through your browser settings. Please note that we do not change our data practices in response to a “Do Not Track” signal from your browser.

Children

Our website is meant for people who are 18 or older. We do not knowingly collect personal data from children in a way that is inconsistent with the law. If you believe a child has given us personal data, please contact us and we will take appropriate steps to remove it.

Changes to this policy

We may update this policy from time to time to reflect changes in our practices or the law. Any update takes effect when posted on the website, so please review this page from time to time.

Contact and Grievance Officer

For any questions about this policy, to exercise your rights, or to raise a complaint, please contact our Grievance Officer at connect@rudraksharaksha.com. You can also reach general support at connect@rudraksharaksha.com or +91 8510007791.

Rudraksha Raksha Private Limited
201, JOP Plaza, Noida Sector 18
Uttar Pradesh, 201301, India